DIARECT aims to continue to be the best in all aspects of its business, by maintaining a culture of trust, teamwork, responsibility, high expectations and open communication with its customers, suppliers and employees.
DIARECT assures lot-to-lot consistency for all products. This consistency is maintained not only by adherence to standard operating procedures, but also by the high-quality laboratories in our state-of-the-art facility. An important aspect is our continuous monitoring of the environmental and manufacturing parameters, including storage of products in our customized reservation system and transit of temperature-sensitive products to our customers' sites.
Qualified employees are a prerequisite for the production of high-quality products like components of diagnostic assays. One of the most effective tools for our improvement programs are quality audits, which lead to better products, processes, and systems, and, as a result, enhanced customer satisfaction.